• Summary
• Credits

1. Understanding the Concept
2. Evidence-Based Practices
3. Adaptability
4. Links with Other Services
5. Minimizing Paperwork
6. Physical Factors
7. Service Hours and Scheduling
8. Client Flow
9. Division of Labor and Job Design
10. Social Factors
11. Implementing the Concept
12. Bibliography

• INFO Project
• Order
• Online Reports
• Upcoming Reports
• POPLINE

This issue was prepared in collaboration with the Maximizing Access and Quality (MAQ) Initiative of the United States Agency for International Development's Office of Population and Reproductive Health. The MAQ Initiative supports research and evidence-based interventions to promote access and quality of reproductive health and family planning services.

Published by the INFO Project, Center for Communication Programs, The Johns Hopkins University Bloomberg School of Public Health, 111 Market Place, Suite 310, Baltimore, Maryland 21202, USA.

Credits

This report was prepared by Vidya Setty, MPH. Bryant Robey, Editor, Stephen M. Goldstein, Managing Editor. Richard D. Blackburn, Senior Research Analyst. Design by Linda D. Sadler. Production by John Fiege, Peter Hammerer, Mónica Jiménez, and Deborah Maenner.

This issue of Population Reports benefitted from the collaborative participation of the members of the MAQ Initiative’s Subcommittee on Organization of Work: William Boyd, Alison Ellis, Marc Luoma, Rashad Massoud, Erin Mielke, Edgar Necochea, James D. Shelton, Amy Shire, Sarah Thomsen, and Marcel Vekemans.

The assistance of the following reviewers is also appreciated: Bruno Benavides, Elizabeth Ekochu, Pape Gaye, Benjamin Lozare, W. Henry Mosley, Malcolm Potts, Pramilla Senanayake, Shalini Shah, and Monica Jasis Silberg.

Suggested citation: Setty, V. Organizing Work Better. Population Reports, Series Q, No. 2. Baltimore, Johns Hopkins Bloomberg School of Public Health, The INFO Project, Winter 2004.

Jane T. Bertrand, PhD, MBA, Professor and Director, Center for Communication Programs and Principal Investigator, the INFO Project (PIP)

Ward Rinehart, Project Director

Population Reports (USPS 063-150) is published four times a year (winter, spring, summer, and fall) at 111 Market Place, Suite 310, Baltimore, Maryland 21202, USA, by the INFO Project of the Johns Hopkins University Bloomberg School of Public Health. Periodicals postage paid at Baltimore, Maryland and other locations. Postmaster to send address changes to Population Reports, INFO Project, The Johns Hopkins University Bloomberg School of Public Health, 111 Market Place, Suite 310, Baltimore, Maryland 21202, USA.

Population Reports is designed to provide an accurate and authoritative overview of important developments in family planning and related health issues. The opinions expressed herein are those of the authors and do not necessarily reflect the views of the US Agency for International Development or the Johns Hopkins University.

Published with support from the United States Agency for International Development (USAID), Global, GH/POP/CMT, under the terms of Grant No. HRN-A-00-97-00009-00.

Disclaimer: The information provided on this web site is not official U.S. Government information and does not represent the views or positions of the U.S. Agency for International Development or the U.S. Government.